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No.1 in London for BMW & MINI

 
The Stephen James Blog

The Stephen James Blog

Dispelling the myth about 08432 telephone numbers....

We have recently received some welcome feedback from customers expressing a concern about the cost of the 08432 telephone numbers provided on www.stephenjames.co.uk. These numbers are used as they help us monitor marketing activity and are charged at local rate only. Of course, if you are still concerned about the cost of the call, just ask the dealer where you are enquiring for the direct number which they will be happy to provide.

So whether your BMW or MINI needs a service or whether a car on the forecourt caught your eye as you passed it this morning; simply click into the contact section of the website (top right – next to this blog) where there are 08432 numbers for all the BMW and MINI dealers in the Stephen James Group. Remember, these 08432 numbers are only charged at local rate so don’t delay that important call!

We are very pleased to receive feedback on any matter, please feel free to contact us at customer@stephenjames.co.uk

Posted on 4 March 2010 | 4:29 pm — Read this on Blogger

New BMW 5-Series Saloon

BMW is pleased to announce the next chapter in the story of one of the most successful cars ever to have been produced. The new, sixth generation BMW 5 Series Saloon. The very first BMW 5 Series Saloon appeared in 1972 and every incarnation since then has raised the bar in terms of design, engineering or technology. The latest BMW 5 Series Saloon similarly sets new standards and is the first in its class to feature Auto Start-Stop, an eight-speed automatic transmission and a double-wishbone front suspension.

The latest BMW has the longest wheelbase in its class at 2,968mm, creating a greater feeling of interior space. Customers specifying the optional glass sunroof benefit from a larger roof panel that allows light to flood in highlighting the generous rear cabin. Inside, the cabin features many of the sporting but luxurious quality and comfort features found in the BMW 7 Series, the asymmetrically designed centre console, multifunctional steering wheel and the use of Black Panel technology. Black Panel technology integrates the centre console into the trim of the car. High-resolution electronic displays are visible when needed, but when not in use discreetly blend in to form an elegant black band across the interior. The BMW 5 Series Saloon features the highest ever level of standard specification for the model. All models coming with Dakota leather upholstery, BMW Professional Radio and Bluetooth telephone preparation.

Buyers of the BMW 5 Series Saloon will be able to choose between three diesel powerplants (520d, 525d and 530d) and four petrol engines (523i, 528i, 535i, 550i) from launch. The 520d for example has a 1,995cc four cylinder diesel featuring the latest generation common-rail direct injection and turbocharger with variable turbine geometry which increases power and efficiency. Producing 184hp at 4,000rpm, the 520d accelerates from zero to 62mph in 8.1 seconds before going onto a top speed of 141mph. Fuel economy is exceptional with a combined fuel consumption figure of 56.5mpg (54.3mpg)* and a CO2 rating of 132g/km (137g/km)*, making the BMW 520d the most efficient car in its segment.

Award-winning EfficientDynamics as standard
The new BMW 5 Series Saloon comes with an array of EfficientDynamics technologies. The BMW 520d is the first 5 Series to come with Auto Start-Stop, reducing the engine idle period when coming to a short stop. All manual gearboxes will also come with an Optimum gearshift indicator to help drivers know when to change gear to optimise the car’s efficiency. Brake Energy Regeneration, which recharges the vehicle’s battery during engine over-run, is part of the 5 Series Saloon’s standard specification.

Posted on 25 February 2010 | 9:49 am — Read this on Blogger

The New MINI Countryman

In September this year MINI will launch its latest, largest model - the first to offer MINI’s own breed of four wheel drive to the UK market. The MINI Countryman (formerly the Crossover Concept) will join the prestigious MINI family to become its fourth, very welcome member.

At launch the Countryman range will include five models, three petrol and two diesel, two of which will be ALL4 all wheel drive – the Cooper D ALL4 and Cooper S ALL4, with a MINI Cooper ALL4 version to follow in 2012. The ALL4 is a front wheel drive car in most normal circumstances, but when wheel slip on the front wheels is detected or if the car is being driven enthusiastically an electro-magnetic clutch, located on the rear axle, engages drive to the rear wheels to improve traction.

This exciting new model has the familiar MINI appearance, with a typical ‘wheel at each corner’, stance and short overhangs, albeit distinctly different to any that have gone before! It is 398 mm longer than a MINI Hatch, 316 mm wider and 170 mm higher, offering a staggering 1,170 litres total luggage capacity. This increased capacity and size means that MINI owners who love the brand will no longer need to move to another make when they need more space in their car.

Inside, the MINI Countryman is all about comfort, practicality and innovative style. From the four wide-opening doors to the high-opening rear hatch, it is easy and comfortable to get into and out of, and a dream to load. The interior is as stylish as you have come to expect from a MINI, dominated by iconic MINI design characteristics such as the trademark central speedometer and a host of funky interior gizmos.

MINI Countryman will make its World Debut at the Geneva Show in March and will go on sale in the UK in September 2010, with prices starting at a very affordable £18,000.

Posted on 17 February 2010 | 12:24 pm — Read this on Blogger

Stephen James Vision and Values Week

The staff at Stephen James had a great week last week as every single person across our dealerships had the opportunity to come and partake in one of our Vision and Values days. Together we looked at what sort of company we might imagine becoming and began to dare to think that there is a better way for business to be conducted.

We looked in depth at our 5 core values and began to engage about some of the changes we could begin to make to see these becoming a reality. It is my belief that if I and every member of my team can pursue these values rigorously then we can achieve our vision which centres around genuine care for our staff, our customers and those in the communities where we conduct our business.

Here’s a couple of pictures from the day……








Posted on 16 February 2010 | 2:19 pm — Read this on Blogger

A Sustainable Future

So if business needs a change of heart to see a more sustainable future then what are we doing about it here at Stephen James?

This week sees our Vision and Values launch – where every member of staff has been invited to a 1 day course/day of entertainment/training session where we explore the core values at the heart of our business and take the opportunity to cast a vision for the sort of company we aspire to be in the future.

Stephen James’ Values are:

People Obsessed.
Stephen James are consumed by giving the very best of themselves to those they come into contact with.

Unquestionably Honest.
Stephen James will not knowingly mislead or miss sell.

Unrivalled Service.
Stephen James service those they come into contact with, in a manner which brings ultimate care, within the boundaries the situation allows.


Outrageously Creative.
Stephen James is an organisation that receives input and ideas from all.


Make a difference.
Everyone at Stephen James is committed to giving their time, skill and money to see change both home and abroad.

These values will largely become nothing more that yet another set of corporate jargon unless they are relentlessly pursued. To that end, as a company, we will champion them, reward against them and accept that at times they will cost us. We have a long way to go but we have begun a journey, that may take some years, but by being intentional we can really shape and mould this company for the good of all who are involved with it. My entries here will keep you up to speed with our progress!

Posted on 1 February 2010 | 3:37 pm — Read this on Blogger