Stephen James Enfield donate Teddies to the Kingfisher Ward, Chase Farm Hospital.

In the season of Giving, Stephen James gives back to the community.

This December Stephen James MINI held a competition to guess how many teddies can you fit in the MINI!

They placed a car outside the entrance of the David Lloyds Leisure centre in Enfield and lots of people took part guessing everything from 50 to 380. The winner received a family hamper from Marks and Spencer.

One of Stephen James core values is to ‘Make a difference’ so what better way to spread some Christmas cheer to donate the teddies to the children at the King Fisher Ward at Chase Farm Hospital. The Kingfisher ward sees children from new born up to the age of 16 years and receives no funding.

Each child on the ward was given a teddy, reindeer, snowman or penguin cuddly toy and the staff have held on to the remaining toys to give out over the Christmas period.

Posted on 23 December 2011 | 9:39 am — Read this on Blogger

New BMW 1 Series Launching 17 September 2011

On September 17th 2011, the Stephen James Group will be launching BMW's brand new 1 Series with revised engines, a more striking design, roomier cabin and improved technology.

The first difference you will notice is the front with the large ‘kidney shaped’ front grille and bigger lights on both the front and back. This latest edition is also larger than the existing model, with an extra 83mm in length and 14mm in width. This means the rear occupants now get an extra 21mm legroom.

The New 1 Series is more eco-friendly, with reduced CO2 emissions and improved economy across the range. This is helped with Auto Start Stop technology, which is now standard in both manual and automatic versions. There are five variants available at launch: two petrol engined-models, and three diesels.

Next year, BMW are launching a 116d EfficientDynamics model which is claimed to return 74.3mpg while emitting just 99g/km of CO2, thus making it exempt from road tax.

There are two range-topping versions the Urban and Sport. The Urban is more luxury focused, getting a wide choice of exterior styling options including white wheels, wing mirrors and trim, and a slatted grille. The Sport models have different alloys, revised bumpers and M-Sport suspension.

BMW 1 Series M Sport

BMW 1 Series Urban

In the meantime, the line-up comprises of revised versions of existing engines which are now quicker and more eco-friendly.

Sales start in September, with prices kicking off from £19,375 for the entry-level 116i. The 118i costs £21,985. The 116d is the starting point of the diesel line-up, and is priced from £20,195, while the 118d weighs in at £22,030. Topping the 1-Series range is the 120d, which is £23,480.

At each of our 4 BMW dealerships we will be having a launch event, celebrating this fantastic new car.  If you are interested in attending then please click through on our RSVP link to register your attendance.

Posted on 9 September 2011 | 11:10 am — Read this on Blogger

Stephen James Cycles

Design visual of Stephen James Cycles

Cycling in the UK is more popular the ever and Stephen James aim to offer our customers the same high level of expertise, knowledge and service in their cycling experience that they can expect through the rest of the Stephen James Group.

Posted on 9 September 2011 | 10:10 am — Read this on Blogger

IMPROVING SERVICE BUT NOT YET UNRIVALLED

As you know we are interested in customer feedback and have been working hard to see our customer service levels increase.

BMW UK publish all customer comments on their dealers’ websites. Please find below some of the comments from the Stephen James websites recently that are a real indicator that we are heading in the right direction…………

"Very helpful, friendly, knew their product."

"Thank you for making my fairly large purchase a happy memorable one Stephen James."

"I would have absolutely no hesitation to recommending the dealership to anyone thinking of buying top end car as the whole process was very smooth and hassle free. I was fully kept informed when there was a change of personnel and introduced to Nick Reynolds so the process could continue seamlessly."

"Julian Blackwell could not have been more accommodating to us. Fantastic Service"

"Completely satisfied with her experience. However no follow up contact received, this is not a complaint as customer did not require one"

"What can I say other than a Gold plated service"

"The staff at the dealership really added a personal touch to my experience of buying a new car. This is a truly rare quality in sales personnel these days. I did not feel at all pressured and was able to ask any questions that came to mind, which were all helpfully answered. I cannot thank the staff enough for all their time and attention, especially Riaz Sham."

"My sales consultant, James Goodwin, was outstanding throughout the process of buying our car. I would recommend anyone thinking of buying a BMW, to go to him."

"The whole experience was fantastic. I felt like royalty. The service throughout has been first class.”

"I was frustrated that the car delivered was a manual and not an auto as ordered. In fairness to the salesman, he rectified this within days and took his Sunday off to ensure I had my car delivered as promised."

"5 star"

"Very helpful, more than willing to come out and look at things for us"

Yes we have a way to go but it’s top of our agenda and unrivalled it will be.

Posted on 8 September 2011 | 8:51 am — Read this on Blogger