Stephen James MINI

MINI ownership is about excitement. At our Stephen James MINI dealerships in London we eat, sleep and breathe MINI’s. So if you want great advice from true MINI fans visit us today and enjoy the full MINI experience.

Stephen James BMW

As an Authorised BMW Dealer, Stephen James offer the highest levels of service and expertise whether you are looking to buy a new car or maintain your current car. Our dealerships showcase the latest new models, plus a wide choice of Approved Used BMWs.

Motor Industry code of practice.


New Car

The New Car Code of Practice sets out the standards that vehicle manufacturers comply with regarding;

  • • New car warranties
  • • Availability of replacement parts
  • • Advertising
  • • Complaint handling

The Code details promises given by vehicle manufacturers and contains guidance to assist the consumer.

As a subscriber to this Code we are fully committed to delivering and maintaining the highest levels of service to our customers.

Service and Repair

Our approved dealers and repairers are committed to an open, transparent and fair way of doing business. They have subscribed to the Motor Industry’s Code of Practice for Service & Repair, and committed to:

• Honest and fair services
• Open and transparent pricing
• Completing work as agreed
• Invoices that match quoted prices
• Competent and conscientious staff
• A straightforward, swift complaints procedure

The Motor Codes Advisory and Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.

For further information you can visit their website at www.motorcodes.co.uk or call their Consumer Advice Line: 0800 6920825.