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Careers at Stephen James


Stephen James has five core values that are paramount to SJ company culture. We celebrate them by including examples demonstrated by staff in our weekly business update to emphasise that the values are not just a tick-box exercise.

People Obsession

Providing genuine care for our people in return for high performance. Putting others first is heavily ingrained in Stephen James culture.

Unrivalled Service

Putting ourselves in the customers' shoes, providing the best possible service. We aim to treat our customers and colleagues like gold.

Giving Back

Making a difference in the world. We look to make a positive impact in as many places as possible, whether that be at home or abroad. Lots of our work has been focused in Zambia, where our company charity Beyond Ourselves operates.

Outrageous Creativity

Good ideas come from everyone in the organisation. Every year we run a competition where staff put forward their ideas to save the business money. The winner is treated to a European city break and the idea implemented.

Unquestionable Honesty

Always do the right thing by customers and colleagues. This is essential to building trust between customers and colleagues.

Andy Management
As well as the reasons for when I initially joined, as an employee I was given the opportunity to invest in the company.
Read Andy's Interview
Antonia Head Office
Everything fits in with what's important to me: good people, flexibility, development, location and I have a great manager.
Read Antonia's Interview
Atif Sales
The people you work with make it worth travelling the distance to get into work everyday.
Read Atif's Interview
Charlie Aftersales
The staff here strive to be the best so hard work is a necessity. Hard work at Stephen James certainly pays off so it is well worth the effort.
Read Charlie's Interview
Charmaine Head Office
I was excited to work in environment different to the one I worked in before.
Read Charmaine's Interview
Daniela Management
Every day is different and I am able to get involved in all areas of the business.
Read Daniela's Interview
Dara Sales
People obsession is a core value that really resonates with me; people care for others here at SJ.
Read Dara's Interview
Ed Aftersales
I feel I've put a lot of my time and energy into my job but equally feel I get rewarded and recognised for my hard work.
Read Ed's Interview
Iain Sales
If you don't try you'll never know. Attitude and enthusiasm will carry you through.
Read Iain's Interview
Joe Aftersales
The freedom I have to be able to not only get involved with my team personally but technically as well gives me the opportunity to teach.
Read Joe's Interview
Jason Bodyshop
The opportunity to progress has been a big factor since I joined. I also really enjoy the people I work with.
Read Jason's Interview
Mintie Head Office
It is a great place to work with loads of opportunities to develop and progress.
Read Mintie's Interview
Paul Management
Working with a great bunch of people
Read Paul's Interview
Paul Aftersales
Seeing people improve and going on to do other roles within the business.
Read Paul's Interview
Rachael Aftersales
The team is amazing and everyone brings their own valuable assets to the group.
Read Rachael's Interview
Raj Aftersales
Try and be the best you can be. Set yourself a high standard.
Read Raj's Interview
Rebecca Sales
We are all about the team, if you are a team player and enjoy working as part of a team then this is the place for you.
Read Rebecca's Interview
Tilly Head Office
Stephen James offered me a tailor-made opportunity that I would not have found anywhere else.
Read Tilly's Interview
Stuart Management
Be prepared to join a family. If you want to give your all and receive support in bucket loads then this is the place for you.
Read Stuart's Interview

People Obsession is a core value at Stephen James which is why we want to raise your awareness of what benefits are easily available to you

Company Culture
  • Fundraising Events

    All employees are encouraged, and given opportunity, to raise funds for its chosen charity. This may include participating in local sponsored events, attending the annual golf day, finding new ways of raising money and awareness.

    Creativity is the key!

  • Annual Vision & Values/Summer Events

    Stephen James annually gets together to hosts its Vision and Values event whereby we celebrate the successes among the teams and hear from the Managing Director and others on how we can all play a part in Stephen James' success. In addition each Centre hosts its own summer party with food, drink and entertainment as an opportunity to reward staff for performance and living out the core values; and to celebrate local team successes.

  • Referral Bonus

    If you directly refer someone to fill a vacancy at Stephen James and they successfully pass their probation, you will receive a staff referral bonus as a thank you.

  • SJ Rewards

    Whether you want to save on your weekly grocery shop, book a holiday, or buy a brand new appliance, SJ Rewards Gateway is guaranteed to have a deal just for you!

  • Running Clubs

    Weekly running/fitness clubs at several of our Stephen James sites run by members of staff.

  • Additional Holidays

    Employees have the opportunity to earn up to an additional four days' paid holiday in any one year.

    Holiday is awarded, at management discretion, in the form of a 'Golden Ticket' to employees who demonstrate exceptional Core Value behaviours.

  • Big Breakfast Rewards

    Teams can be awarded a big breakfast for meeting weekly targets. These are announced in the Weekly Note email bulletin.

  • Training

    Stephen James encourages employees to undertake the BMW UK training programmes available for all, and accredited training specifically for Technicians, Parts Advisors, Sales teams and management.

  • Great Earning Potential

    Several of our roles come with uncapped commission structures - the sky is the limit!

Health and Home
  • Counselling

    If you are experiencing personal difficulties in life and would value the opportunity to work through your problem with a trained counsellor, the Company will approve six fully paid sessions.

  • Eyecare Vouchers

    You can obtain a Specsavers voucher which includes a free eye test and several discounts when purchasing new glasses.

  • Flu Vaccinations

    Flu vaccinations are an effective method of protecting yourself against flu and other illnesses during winter months. Stephen James offers all employees (and their partner) the opportunity to be vaccinated against flu.

  • Gym Membership

    AXA PPP Healthcare offers 50% off an annual membership at PUREGYM for all employees. *Employees must be enrolled on the life insurance scheme to benefit from this discount.

  • Life Scheme (Death in Service Benefit

    When you have successfully completed your six months' service, you will automatically be enrolled into the Company's Group Life Insurance. This means that should you die whilst you are employed by the Company, a lump sum of two times your basic salary will be payable to whomever is the recipient listed on your 'Expression of Wishes Form'.

  • Maternity and Paternity

    Stephen James will pay eligible employees the first week of Paternity Leave and Maternity Leave at full basic pay, inclusive of statutory payments. This is a discretionary benefit and any further weeks of Paternity and Maternity Leave will be paid at the statutory rates.

  • Pension

    All employees who meet the eligibility criteria will automatically be enrolled into our workplace pension scheme three months after joining Stephen James. From April 2019, 5% of your net pay will be paid into the pension scheme monthly, via payroll. In addition, the Government will add money in the form of tax relief and Stephen James will top up by a further 3%.

  • Time off for School

    Employees with children who are starting school are offered the opportunity to take two hours' paid time out of your working day to take them to school or collect them from school on their first day.

  • In-house Discounts and Savings

    Employees and their immediate family members are entitled to a 40% discount on storage with Big & Red Storage Solutions. Contact Andy on 0208 804 2424 or visit:

  • Private Medical Insurance

    All permanent employees are eligible to join the Private Medical Insurance Scheme (currently AXA PPP) once probation is completed. Stephen James subsidises your monthly premium by 85% and your payments are taken via payroll.

Transport Schemes
  • New and Used Vehicle Purchase

    Employees have the opportunity to purchase new or used BMWs or MINIs at the best price available.

    AlphaDrive - This scheme offers Stephen James employees the opportunity to lease a BMW or MINI for a minimum 18 month contract with Alphabet who funds the vehicles. This offer extends to the employee and a wider list of relatives.

    CBS - (Car Benefit Scheme) offers Stephen James employees the exclusive opportunity to own and drive a new BMW or MINI. Eligible employees can now take advantage of no deposit, attractive repayments and 6 month contracts without having to undergo a credit check. The scheme takes the payments directly from your monthly net salary through payroll.

  • Part Exchange Purchase

    Eligible employees have the opportunity to purchase a part exchange vehicle at trade price. This is limited to one purchase per employee per 12 month period.

  • Vehicle Parts Discount

    Employees and immediate family members can benefit from various Aftersales discounts ranging from genuine parts, MOTs, servicing and tyre fitting. No credit given, all payment must be made in full.

  • Cycle to Work Scheme

    For employees who can cycle to work, you may be entitled to apply for the Cycle to Work Scheme which means that payment for your chosen bike is made by way of deductions from your gross pay over a 12 month period. This enables a saving on tax and national insurance for the employee. The exemption applies as long as the bike is used, at least in part, for journeys made to and from your place of work.