Important Message

COVID-19 Statement

COVID-19 Statement

Stephen James would like to reassure our customers by letting you know the steps that we will be taking during these uncertain times. We value the health and wellbeing of our customers and staff. Therefore, to reduce the spread of COVID-19 we will be taking the following actions: 

  • Express drop off and collection service will be offered to concerned service customers at Stephen James
  • Throughout our showrooms, hand sanitisers will be used by staff and available to all customers and visitors. We will continue to disinfect our staff work stations and increase the level of hygiene within our customer facilities
  • After every customer test drive and courtesy car use the main touch points will be disinfected. Our drivers and car park attendants will be wearing gloves when handling your car at all times
  • Whilst your vehicle is with us we will ensure in vehicle protection at all times and the technicians working on your vehicle will be wearing gloves

We will continue to follow advice per WHO and NHS guidance and communicate any necessary updates to our customers. Please do not hesitate to contact us with any concerns or questions you may have.

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