Covid Lockdown Update

After the Government announcement on Monday 4th January regarding a third national lockdown starting with immediate effect on the 5th January, I wanted to outline how the Stephen James Group will be there to help keep you moving within the government.

From the 5th January, our Service, Parts and Bodyshop departments will remain open, however will operate at reduced levels of capacity in order to support your mobility. Over the last 6 months we have invested heavily in creating a safe and regulated environment for our employees and customers within each centre. These are:

All of the above combine to allow us to offer the safest environment possible on a day to day basis.

Whilst our sales showrooms and used car display areas will continue to be closed to the public, we are open online with teams available in each centre. It is our intention to ensure that you have access to a real person during the lockdown restrictions at a time that works for you.  We will be able to send you videos and talk to you via video chat with a view to meeting your needs during this time.

We are very pleased that the Government has allowed non-essential retail to operate Click and Collect^. This means that once you have purchased a car, you can come and collect it from our centre. A full explanation of the controls and features of the car will be sent to you in a personalised video and all the paperwork can be sent and signed digitally prior to collection. The actual handover will take place outside from a designated exterior handover area where full social distancing practices will be in place to ensure both colleague and customer safety.

Our dedicated team will remain on hand to assist with all your sales and aftersales enquiries via the normal telephone numbers and our normal email service.  For your ease of use I have detailed all contact options below. Thank you for your patience, and for working with us to ensure our centres are safe. We are very much open for business, but with regards to sales please call us first rather than visit the dealership

Richard Ennis

Managing Director

Stephen James Blackheath

020 3146 2111

Stephen James Bromley

020 8295 8500

Stephen James Enfield

020 8443 8443

Stephen James Ruxley

020 8302 6431

Stephen James Woolwich

020 8318 6868

  • New BMW Exclusive Offers

    New BMW Exclusive Offers

    Available with Click & Collect.

  • New MINI Exclusive Offers

    New MINI Exclusive Offers

    Available with Click & Collect

Contact request

Please select the methods by which you are happy to be contacted in the future.